TERMS OF SERVICE

Last Updated: March 26, 2025

Welcome to the Kitchen!

Hey there! We're Shahar & Nash, and we're thrilled you're here. Before you dive into our delicious world of baking business coaching, please take a moment to read these Terms of Service ("Terms"). These Terms are a legally binding agreement between you and The DOUGH Method ("we," "our," or "us") governing your access to and use of our website, products, services, and community platforms (collectively, the "Services").

By accessing or using our Services, you agree to be bound by these Terms. If you don't agree, please don't use our Services—though we'll be sad to see you go!

1. The Recipe for Our Relationship

1.1 Eligibility

You must be at least 18 years old to use our Services. By using our Services, you represent and warrant that you meet this requirement.

1.2 Account Registration

To access certain features, you may need to register for an account. You agree to provide accurate, current, and complete information and to update it as necessary. You're responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

1.3 Communication Preferences

By providing your contact information, you consent to receive communications from us related to your account, purchases, and the Services. You can opt out of marketing communications at any time, but we'll still send you important service-related announcements.

2. Mixing the Main Ingredients (Our Services)

2.1 Service Description

We offer coaching programs, webinars, digital products, and community platforms designed to help home bakers build profitable businesses. Our Services may include:

• Live and recorded webinars

• Coaching calls

• Digital courses and resources

• Community forums and groups

• One-on-one strategy sessions

• Software tools and calculators

2.2 Service Modifications

We're constantly improving our recipe! We may modify, suspend, or discontinue any part of our Services at any time. We'll do our best to give you notice of significant changes.

3. The Measuring Cup (Payment Terms)

3.1 Pricing

All prices are displayed in USD unless otherwise noted. We reserve the right to change our prices at any time, but changes won't affect orders already confirmed.

3.2 Payment

You agree to pay all fees associated with your purchases. For subscription services, you authorize us to charge your payment method on a recurring basis until canceled.

3.3 Refunds

Our refund policy is simple and sweet: if you're not satisfied with your purchase, you may request a refund within 30 days according to our "Dough-Back Guarantee" as described on our website. After 30 days, all sales are final.

3.4 Taxes

You're responsible for any applicable taxes related to your purchases, which may be charged in addition to our stated prices.

4. The Secret Sauce (Intellectual Property)

4.1 Our Content

All content provided through our Services—including but not limited to text, graphics, logos, images, audio, video, software, and course materials—is owned by us or our licensors and is protected by copyright, trademark, and other intellectual property laws.

4.2 Limited License

We grant you a limited, non-exclusive, non-transferable, revocable license to access and use our content solely for your personal, non-commercial use in connection with the Services.

4.3 Restrictions

You may not:

• Copy, modify, reproduce, or republish our content

• Sell, rent, lease, or license our content

• Distribute or publicly display our content

• Remove any copyright or proprietary notices

• Use our content for any commercial purpose without our express written consent

4.4 Your Content

When you submit content to our platforms (such as posts in The Dough Collective), you retain ownership of your content, but you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, adapt, publish, translate, and distribute it in connection with our Services.

5. Don't Burn the Cookies (Acceptable Use)

5.1 Prohibited Activities

You agree not to engage in any of the following:

• Violating any applicable laws or regulations

• Infringing on the rights of others

• Posting harmful, threatening, abusive, harassing, or defamatory content

• Uploading viruses or malicious code

• Interfering with the proper functioning of our Services

• Scraping or collecting data from our Services

• Creating multiple accounts or false identities

• Sharing access to your account or our paid content

• Reselling our products or services

5.2 Community Guidelines

When participating in The Dough Collective or any of our community platforms, you also agree to:

• Be respectful and supportive of other members

• Share only your own content or content you have permission to share

• Keep conversations relevant to baking and business

• Avoid spam, excessive self-promotion, or solicitation

• Respect the confidentiality of group discussions

6. When the Timer Goes Off (Termination)

6.1 Your Right to Terminate

You may cancel your account or subscriptions at any time by following the instructions on our website or contacting our support team.

6.2 Our Right to Terminate

We may suspend or terminate your access to our Services at any time, without notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties, or for any other reason at our discretion.

6.3 Effect of Termination

Upon termination, your right to access and use our Services will immediately cease. All provisions of these Terms that by their nature should survive termination shall survive.

7. Oops, Something Spilled (Disclaimers)

7.1 "As Is" Basis

Our Services are provided on an "as is" and "as available" basis. We make no warranties, expressed or implied, regarding the operation or availability of our Services.

7.2 Results Disclaimer

While we're proud of our clients' successes, we can't guarantee specific results. Your results may vary based on numerous factors including your experience, business model, effort, and market conditions.

7.3 Third-Party Links

Our Services may contain links to third-party websites or resources. We're not responsible for the content or practices of these third parties.

8. Cleaning Up Messes (Limitation of Liability)

8.1 Limitation of Liability

To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of or inability to use our Services.

8.2 Cap on Liability

Our total liability for any claim arising out of or relating to these Terms or our Services shall not exceed the amount you paid us during the 12 months preceding the claim.

9. Aprons On (Indemnification)

You agree to indemnify, defend, and hold us harmless from any claims, damages, liabilities, costs, or expenses (including attorney's fees) arising out of or related to your use of our Services or violation of these Terms.

10. Recipe Adjustments (Changes to Terms)

We may update these Terms from time to time. If we make material changes, we'll notify you through our website or via email. Your continued use of our Services after such changes constitutes your acceptance of the revised Terms.

11. The Perfect Blend (General Provisions)

11.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law principles.

11.2 Dispute Resolution

Any dispute arising from these Terms shall be resolved through binding arbitration conducted in Los Angeles, California, except that you may assert claims in small claims court if your claims qualify.

11.3 Class Action Waiver

You agree to resolve disputes with us only on an individual basis and waive any right to participate in any class action lawsuit or class-wide arbitration.

11.4 Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.

11.5 No Waiver

Our failure to enforce any right or provision of these Terms will not be considered a waiver of such right or provision.

11.6 Assignment

You may not assign these Terms without our prior written consent, but we may assign these Terms without restriction.

11.7 Entire Agreement

These Terms, together with our Privacy Policy and any other legal notices published by us, constitute the entire agreement between you and us regarding our Services.

12. Questions? Let's Chat!

If you have any questions about these Terms, please contact us at:

• Email: [email protected]
• Address: 6211 S Highland Dr #6003, Holladay, UT 84121
• Phone: 385-417-6898

Thank you for taking the time to read these Terms. We're excited to have you in our kitchen and can't wait to help you turn your passion for baking into a profitable business!

With flour-dusted hands,

Shahar & Nash
The DOUGH Method